(Updated 11/2020)
If you order a product from us, we need your personal data to be able to process and deliver your order. On this page, we will let you know how we process your data. We are aware that you place your trust in us and see it as our responsibility to protect your privacy.
This privacy policy may be updated due to new requirements and developments in technology. You can find the most current privacy policy here at any time. We recommend that you check this page regularly to be aware of these changes.
Party Responsible for the Processing of Personal Data
Seattle Gift Basket Company is responsible for the processing of your personal data as described in this privacy policy. The website www.seattlegiftbasket.com is the property of Seattle Gift Basket Company.
Applicability of this Privacy Policy
This privacy policy applies to all personal data that Seattle Gift Basket Company processes of anyone who has/had contact with Seattle Gift Basket Company, such as visitors to our website, customers, and business contacts.
Definition of Personal Data
Personal data is all data that can be traced back to you as an individual. You can think of name, telephone number, address, or e-mail address. It also includes data that is unique to you, such as the IP address of your computer, browsing behavior on our website, or order history with Seattle Gift Basket Company.
Data We Process
We process personal data of everyone who has been in contact with Seattle Gift Basket Company. We receive this information directly from you when you use our website or contact customer service. Sometimes we receive your address details from third parties when they place an order with us that is shipped directly to you.
Purpose of Processing Personal Data
The processing of names, addresses, e-mail addresses, telephone numbers and payment details is a requirement for the completion of a purchase and the shipment of products. We collect data about visitor behavior on our website to be able to improve our service and to guarantee the security of our website. The data is only used for the purpose of providing our services and not for any other purpose than stated in this privacy policy.
Cookies
Our website, www.seattlegiftbasket.com, uses cookies. Cookies are small text files that your browser stores when you use our web site. There are also cookie-like techniques such as web beacons and local storage. Our website uses cookies for the following purposes:
-Remembering the selected language and currency (user interface customization cookies)
-Remembering that you are logged in (authentication cookie)
-Remembering what is in the shopping cart
-Measuring how our web shop is used (analytical cookies)
Types of cookies
-Functional cookies – Ensure that the web site functions correctly. This includes functionalities such as placing an item in the shopping cart or logging in.
-Analytical cookies – Allow us to collect information about how our web site is used. By measuring website usage, we can continue to improve our store for the benefit of our users. If you do not want us to track your search and surfing behavior, you can disable these cookies on your browser for our website as explained below.
-Tracking cookies – We do not use tracking cookies and information about your browsing behavior is not provided to third parties.
Browser Settings
If you do not want a website to be able to store cookies on your computer, you can change your browser settings. You can adjust the settings in such a way that the browser rejects all or only third-party cookies. Cookies that have already been placed can also be deleted by using ‘delete cookie history’. If you reject all cookies in your browser, many websites will no longer work properly. It is, therefore, more convenient to use a browser plugin that blocks trackers.
Data Collected for the Purpose of Optimizing our Website
To optimize the operation of our website, we collect visitor statistics and information from your internet browser, operating system, and the type of device you use to visit us. This website uses cookies (files that are placed on your computer by the browser) for functional purposes, such as remembering the currency set, and for collecting web statistics and browsing behavior on our website. We maintain vigilance in preventing embedded applications from placing third-party trackers by consistently updating security features, but we do not always have control over this. If you wish, you can use a browser plugin to block them. The use of cookies by other companies is subject to the privacy policy of the company in question.
Data for Marketing and Customer Research
If you have purchased a product from us, and you give us permission by opting in, you may receive follow-up emails regarding customer satisfaction, new product offerings, or sales events we may be having. If you do not wish to receive this type of information, you can opt out on your ‘My Account’ page. You can also unsubscribe from this form of communication by clicking the unsubscribe link at the bottom of the email you receive.
Storage Period of Personal Data
If you have an account on our website, your data will remain stored with us. You can terminate your account at any time and have the data deleted by sending a request to this effect to our customer service. If you are subscribed to our e-mail list, we will store your e-mail address and name. We are legally obliged to keep the data related to your order for at least 7 years for the tax reporting purposes.
Third Parties with Whom Personal Data may be Shared
We work with an external service provider to help with several things. Personal data may be required for this purpose. We only share the data that is necessary for the assignment that the service provider performs for us.
When you place an order on www.seattlegiftbasket.com, your personal data will be shared with logistics partners such as UPS and USPS to be able to handle the shipment of your order. These parties will receive your name, address, telephone number and e-mail address to process the delivery and to be able to send you an e-mail and/or text message with tracking information of the parcel.
We use the services of payment providers such as Elavon Converge Payment Gateway to enable payments to be made. Sometimes they also need personal data to be able to verify, for example, a credit card payment.
Access to Personal Data and Security
Seattle Gift Basket Company ensures that all appropriate measures are always taken to prevent unauthorized access to your personal data. We always use the latest security technologies to keep personal data safe.
Website Security
In the event of a security incident, we may use the IP address, the visited URLs and possible completed form data to investigate unauthorized access. This information may be automatically shared with a security service provider via our website.
Personal Data of Children
Our services are not targeted at children. This means that the use of the website by customers under the age of 18 is only permitted with the implied consent of a parent or guardian.
Your Rights
Below you will find your rights in relation to the processing of your personal data:
-Right of access to your personal data registered with Seattle Gift Basket Company.
-Right to rectification of incorrect personal data.
-Right to have your personal data deleted.
-Right to object to your personal data being processed for marketing purposes.
-Right to withdraw permission to process your personal data.
-Right to transfer your personal data to another data processor in a standard structured data format.
-Right to file a complaint
You have the right to complain about the way in which we handle your data. If you have a complaint, please contact our customer service department by e-mail or by telephone. Finally, you also have the right to approach the Personal Data Authority.
Questions?
If you have any further questions regarding the way in which Seattle Gift Basket Company handles personal data, please do not hesitate to contact our customer service department via e-mail or by telephone. We are happy to help you.